cheaphotelsclub.com : Privacy Statement
We
cheaphotelsclub.com have created this policy to communicate
its commitment to privacy and to ensure that you are comfortable with
the measures taken to enhance your experience with us.
We
are in the business of providing good-valued accommodation and comprehensive
destination information to our visitors.
We
are not in the business of selling databases and, as such, will never
divulge, share, sell, or distribute any information you provide to us
to any third-party, except for the expressed purpose of securing reservations
at the hotel(s) of your choice. Furthermore, it is our principle and
our policy that any information gathered by us is not to be used internally
for newsletter mailing lists, promotional concerns, or other uses without
the pre-authorized written consent of the customer. Finally, any comments
included in any email communication with us are strictly private as
an issue between the customer and will not be used as a testimonial
or any other reason without prior authorization.
Your
transactions with our sevices are safe. The payment system ensures confidentiality
of your personal data and safe use of your credit card for travel transactions.
We do not require credit card information at the time you make your
reservation (unless it is made within 10 days of arrival). We will send
a final confirmation and quote for the reservation, and then you only
need to confirm acceptance by sending your credit card details at a
later date by one of the following methods:
- By using
our secure (SSL) online
- Cardholder
Information Form
- Via secure
(SSL) 'Live Chat' to one of our Customer Service agents
- By fax,
using our Credit Card Fax Form (Required for bookings where the guest
name differs from the cardholder)
- Or by telephone,
directly to our Customer Service Center
Shop Safe Guarantee
In
the unlikely event unauthorized use of your credit card occurs, first
follow the reporting procedures specified by your credit card provider,
and then contact our Customer Service Center immediately. Most credit
card companies cover all charges that result from unauthorized use of
your credit card, or may limit your liability to $50.00 US - which is
the maximum liability allowed under the US's Fair Credit Billing Act.
If your credit card company does hold you liable for unauthorized charges
made as a result of your credit card purchase from us, we will reimburse
you for up to the maximum liability -- $50.00 US.
For more information please visit the Federal Trade Commission's website
(www.ftc.gov).
Privacy Statement
We
are very concerned about about protecting the privacy of our customers.
Any personal data collected from you is used to enhance or fulfill your
request for promotional services or for securing a reservation with
third party vendors such as hotels or tour companies. We will not modify,
copy, distribute, transmit, license, sell or redistribute any of your
personal profile information.
Reservation Guarantee
If
your confirmed reservation at the hotel (for which you have been issued
a voucher) is not available or cannot be honored when you arrive to
check-in and no other room types that you had booked are available,
immediately contact our 24-hour Customer Service Center at the contact
number(s) listed on your hotel voucher. Our Customer Service Agents
will arrange a room at another convenient and comparable hotel and Precision
Rewards will pay for the full cost of the first night?s stay, including
any tax and service charges. Also, just provide a receipt and we will
also pay for all communication costs to our office.